This gives us KPI data in respect of:
Our success criteria are measured by the above parameters, to ensure that we meet or exceed the expectations of our customers.
In addition to these, we are concerned about wider measures for the business that include definitions of Key Performance Outcomes and other KPIs. These include the following:
The use of the MIS to report on these issues is critical to gaining a dynamic view of the business. Our open table approach is to involve all managers to share in our improvement programmes and is highly dependent on the above measurements being recorded in the MIS. The MIS is therefore increasingly important as the data centre for the business and in our continuous improvement approach to delivering customer satisfaction.
SPM Print: Fast quality printing, design, digital copying and printing, large format posters. Established in the South East of London. Printing London, London Printing, London Print, Printers, Litho, Printing, Digital Printing, Copy, Copiers, Copying, Print Shop, Printing Company, Printing Shop, Copy Shop, Business Stationery, Design.
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